Summary

A nationally recognized health system was struggling to meet PCI DSS standards due to limitations with its VoIP phone system — which meant the Pharmacy couldn’t accept credit card payments. Patients were frustrated, revenue took a hit, and on top of it all, regulators required pharmacy staff to complete specific compliance training.

YouCompli made it easy.

The team used YouCompli to quickly create, distribute, and track the required training. They could monitor completion in real time and generate audit-ready reports to prove compliance.

With YouCompli, the health system met regulatory requirements, restored the ability to accept credit cards, and kept patient care moving — all while staying fully compliant.